IT  2023-03-29 12:12:43


£30000 – £35000/annum

Aylesbury, Buckinghamshire

IT Systems Support Analyst
Hybrid – 3 days on site
£35K plus excellent benefits package
To be successful in this role:
You will be an experienced and confident individual with previous experience in an IT Systems
Support Analyst or similar role. You will also have some experience and understanding of SQL /
Oracle data base structures, and other requirements for this role include:
 Experience of business systems administration
 Experience of supporting system projects
 Experience of liaising with internal clients and external suppliers
 Ability to create reports using Microsoft Office tools
 Good numeracy skills and literacy skills
 Flexible and approachable with a positive attitude, even under pressure
 Excellent communication and interpersonal skills
 Possession of a valid Full UK driving licence and access to a vehicle
Other desirable (but not essential) skills for this role include:
 Knowledge or understanding of database table structure and table relation
 Knowledge of Reporting and Analytics platforms e.g. Qlikview, PowerBI etc
 Knowledge of Payroll and HR processes
 Experience of system administration of ResourceLink and My View
 Experience of RRS (ResourceLink Reporting Services)
Position summary:
Our not-for-profit client is looking for an IT Systems Support Analyst to join their team.
Job role and responsibilities:
As the organisations IT Systems Support Analyst, you will support the development, administration,
and maintenance of core business systems. Working as part of the Business Intelligence and IT
functions in partnership with core Business System Owners to administer, develop, configure, and
report in line with business and strategic requirements. Responsibilities for the role of IT Systems
Support Analyst include:
 Support Business Systems owners in the development and configuration of business
requirements relating to core business systems
 Perform regular housekeeping to ensure core business data is accurate
 Work with the Business Intelligence team to create, maintain and run reports on core
business systems
 Work with the L&D team and support training Managers, Administrators, and employees in
using core business systems
 Develop and maintain user guides and ensure they are up to date
 Support system upgrades through reviewing documentation, defining requirements and test
 Participate in user testing and delivery to help ensure system improvements are achieved

 Work with Business Systems Owners to ensure that data integrity is maintained ensuring
that data is accurate and reliable
 Support the maintaining of data in line with statutory limits and GDPR regulations
A generous holiday entitlement, which increases after 3 years’ service
Lifestyle discount vouchers, including money off holidays, food, fashion, and sport
Lifetime benefits; Life assurance, pension
Support and Career development
Excellent company culture


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