Customer Services 2023-03-28 11:24:16
Permanent
£21000/annum
Aylesbury, Buckinghamshire
Are you available to start Monday 17th April 2023? Do you have excellent customer service skills? Are you confident speaking on the phone? Yes, then we would like to hear from you!
My client based in Aylesbury is looking for a Customer Service Representative to respond to all customer enquiries and ensure that administration and policy servicing is carried out accurately and on time.
Main Responsibilities of this role will include:
Answer all customer and claims incoming calls
Respond to customer enquiries appropriately, ensuring all documentation is correct
Outbound calling which includes: requesting information for claims, underwriting of new policy applications, requested call backs, confirmation of customer details and calling to notify the customer of missed payments
Record and maintain accurate policyholder information using the in-house computer systems
Objection handling
Resolve customer complaintsThe successful candidate must have exceptional customer service skills and be computer literate. Precise comprehension and the ability to communicate clearly both verbal and written form is essential.
In return, my client offers a brilliant benefits package which includes:
25 days holiday plus 8 bank holidays
Day off for your birthday
Option to buy and sell holiday
Pension and life assurance scheme
Discounted gym membership
Online and high street discounts
Hybrid working – which is 4 days at home, 1 day in office for the foreseableYou must be willing to work both from home and in their offices in Aylesbury.
If you would like to hear more about this exciting opportunity, please contact Adecco Aylesbury on (phone number removed).
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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