Customer Services 2023-03-30 16:54:02
£18550 – £23000/annum
Are you looking for a position that can offer you growth and development? Can you work as part of a team? Do you have exceptional customer service skills? Yes, then this could be for you.
My client based in Aylesbury town centre, are looking for Claims Handlers to join their growing team!
The ideal candidate must have excellent communication skills, strong attention to detail, have a positive can-do attitude and be confident in speaking to people at all levels. In addition, you will need to be able to multi-task and manage your time effectively.
Duties will include:
To act as the main point of contact for customers and clients
Ensuring service level agreements (SLA's) are adhered to
Check supplier estimates and invoices are equal with the cause and extent of damage reported by customers and insurers
Use recommended price tables, digital photos, questioning techniques and policy documents to determine the appropriateness of estimates
Updating jobs correctly on in house system
Handling low level complaints Previous experience of working within claims or CII qualification is not essential for this role but an advantage.
This position is Monday to Friday, 9am – 5:30pm.
22 days annual leave + bank holidays
Awards throughout the year where you can win gift vouchers
Opportunity to grow within your career and gain your CII qualification, earning you an additional £1000 on top of your salary!
Staff events throughout the yearIf you would like to find out more information about this exciting opportunity, please contact Adecco Aylesbury or apply via this job site.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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