Customer Services 2023-10-06 14:00:20
Permanent
£21600 – £22000/annum
Aylesbury
My client who handle a variety of insurance policies, including pet insurance on behalf of partners are looking for a Telephone Sales Agent to join their team.
The role involves contacting and retaining new pet owners and providing insurance solutions. The role consists of 80% of Inbound calls and 20% Outbound.
The role is paying between £21,600 – £22,000 (OTE £28,000 – £30,000) and you can either work in the modern Aylesbury offices 5 days per week OR 1 day in the office (Wednesday) and 4 days from home.
You would also need to start on Monday 6th November 2023.
Key Responsibilities:
Handle customer calls for insurance quotes and policies.
Provide accurate cost estimates and information.
Identify customer needs and policy benefits.
Maintain records and process payments securely.
Achieve sales and service targets.
Respond to inquiries and stay updated on industry developments.
Adhere to company policies and procedures.
Attend training and comply with safety policies.
Key Skills & Attributes:
Effective communication and listening skills.
Strong organizational and interpersonal skills.
Thrives under pressure and meets deadlines.
Proficient in computer usage.
Achieves performance targets.
Works well independently and in teams.
Initiative and problem-solving abilities.
Enthusiastic and adaptable.
Handles pressure with determination.
Smart approach to persuasion.
Desirable Qualifications & Experience:
GSCE-level education or equivalent.
Success in customer-focused sales.
Consistently exceeds productivity targets.
Creative and dynamic in sales.
Competent in addressing objections.
Strong negotiation skills.
Versatile and adaptable.
Genuine interest in animal well-being