Customer Services 2023-07-31 08:46:16
Permanent
£24000/annum
Aylesbury
Customer Service Bookings Administrator
Pertemps Aylesbury are currently recruiting for a Customer Service Bookings Administrator for our client based in Aylesbury.
Working as part of a small team the Booking Administrator handles enquiries for a series of community programmes.
Salary: £24,000
Hours: 8:45am-5:30pm
Duties:
– Making outbound telephones calls to book appointment across a wide variety of programmes
– Taking inbound calls from tenants, taking appropriate action to ensure customer/client satisfaction
– Ensuring the safe handling of customer sensitive personal data in line with data protection
– Maintaining the internal CRM system
– Having the ability to decide on the most appropriate means of communication
Requirements:
– Excellent verbal and written skills
– Experienced in using IT platforms
– Accuracy in reporting & Administration
Company Benefits:
– 25 Days Holiday, plus 1 additional per year of service
– Company events
– Life assurance
– Store discounts
– Hybrid working
If you would be interested in this role, then please apply or call Corinne at Pertemps