Sales 2023-02-20 12:00:47
Permanent
£22000 – £28000/annum
Aylesbury
We have an exciting opportunity for an Account Manager to join our client, an expanding accounting software organisation in Aylesbury. Having realised considerable achievements, the company is on a journey of growth, so this is a great time to join.
This position is open for someone who gets a genuine buzz from driving new business, building business relationships and providing excellent customer service to our existing customers.
The role would suit either an experienced individual or someone with entry-level skills who is looking to grow into a Development role and you'll be supported with ongoing training.
Responsibilities
Be the point of contact for existing customers for non-technical issues
Maintain and optimise the relationship ensuring customer satisfaction while exploring and identifying up-selling opportunities
Manage customer communication for ad-hoc projects and new developments
Main contact for customers wanting more information or to order additional products or services and the subsequent quotations, order confirmations and sales processes
Engage with decision-makers throughout the Sales process
Maintain the business pipeline for past/present/future opportunities and ensure CRM is up to date
Provide presentations and proposals
Manage initial communications and administration regarding software upgrades
Keep abreast of product developments and changes that affect customers
Liaise with relevant colleagues & suppliers to resolve customer issues
Complete regular customer care calls to our existing clients and identify any outstanding needs
Monitor and maintain our monthly subscription renewals Skills required
You will need to have a sales background with basic knowledge or experience of standard Accounting practices
Excellent interpersonal skills at all levels with the ability to work alone or within a team
Be proactive, inquisitive, quick to learn, well organised and able to multi-task with attention to detail
Drive and desire to succeed in order to reach company and personal goals
Excellent Customer Service and relationship-building skills Desirables
Knowledge of website content maintenance
Search engine optimization practices Benefits
23 days holiday plus 8 bank holidays
Car allowance or help with public transport costs
Pension scheme
Free car parking If you like the sound of this role and you have the skills listed above then we want to talk to you. Apply today!
Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status