Charity 2023-03-01 15:40:07
Do you want to join an IT Team with a shared goal to deliver service excellence for our customers?
Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community and are striving to do more.
About the role
We are looking for an IT Systems Administrator on a fixed term 2 year post to help us with our Agile IT Project.
On the Job you will:
Providing Systems Administrative support for the new systems until in position to handover to end users. This includes setting up users and code tables as required.
Undertaking testing and evaluation of the Systems, implementing system changes and planned improvements (including upgrades and enhancements).
Meet with managers, users and suppliers to understand needs and requirements and system capabilities.
Document system development requirements and provide recommendations on how these can best be provided. Then, working with the business, take the lead in developing and implementing these changes.
Investigating incidents and problems relating to these systems (including logging calls onto IT Service Desk). Taking the lead in resolving these issues, and where required escalating to the supplier and ensuring final resolution.
We’re looking for someone who enjoys working with data and people across the business and helping meet their informational needs.
For this role you will need:
Good planning and organisational skills with the ability to work to schedule and tight deadlines
Experience of supporting users of IT applications, and of training users in specific software or application skills.
Experience of working with staff at all levels, including senior managers, with an appropriate regard for confidentiality.
Good business awareness and a proactive approach to solving business problems.
Ability to work as a team member
28 days holiday plus Bank Holidays (pro rata for part time)
Discretionary performance related payment
Contributory pension scheme
Health Cash Plan
Workplace Options Employee Assistance Programme
Employee discount scheme
Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury Vale’s diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from BAME backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Employer.
Closing date: 29th March 2023 at 1pm
Interview date: TBC
All applications for this role will be reviewed on a continuous basis. As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date