Customer Services 2023-08-25 11:30:07
Permanent
£22000 – £24000/annum
HP18, Chilton, Buckinghamshire
Customer Service Adviser
Chilton, Aylesbury
£22 – £24k plus bonus and benefits
Monday – Friday
The Company
We are recruiting for a Which-Award-winning national insurer. The Company excels in providing products of exceptional quality, offering industry-leading levels of customer service and who are renowned for retaining their customers year on year. The organisation is also officially recognised as being a 'great place to work' and place huge emphasis on developing and investing in their people. It is important to note that employee wellbeing is high on the priority list for the Business Partners – the management team love nothing better than creating a fun yet challenging environment, where success is rewarded and celebrated through bonuses and opportunities for career progression.
The Location
The successful candidates will be working in a stunning rural location just outside Thame, set on a private country estate featuring Grade 1 listed buildings and architectural features at every turn. You will work in a state-of-the-art office, newly converted in January 2022 with epic views across a valley and over a lake, with public footpaths into the countryside on the doorstep. You will enjoy complimentary cold drinks and refreshments, plenty of free parking, a private patio area (South facing!), communal on-site showers and electric car charging points. The office is less than 10 minutes from the vibrant market town of Thame with an array of eateries, boutique shops, pubs and restaurants and a stone’s throw from the famous village of Brill, featuring two fantastic pubs, a gourmet butchers and village stores.
The Role
Will be fun and varied … And it will challenge you. You will meet and talk to some very interesting clientele. In time and once certain thresholds have been met, you will be offered a level of flexible working, but wherever you are, everyday you will provide the highest levels of customer care whilst looking for opportunities to develop sales to facilitate business growth targets. Your exceptional service standards, accommodating vices and ‘can-do’ attitude will ensure that the Company continues to enjoy the highest volumes of repeat business and levels of client retention.
The Person
The ideal candidates will have the ambition and drive to meet realistic targets and you will be a natural builder of rapport, engaging in effortless conversation with our members. With an upbeat outlook oozing positivity, you will be an expert communicator, taking the time to listen and understand. Strong written communication skills are important for this role and most importantly you will become a trusted adviser and the voice of authority to your clients. You will be nurtured and recognised as a pivotal part of a dynamic, supportive and successful team, who celebrate achievements – no matter how big or small! If you believe you could contribute to our Business and would enjoy sharing our unique and beautiful working environment, then we want you on our team. Please do get in touch.
Qualifications – 5 GCSE’s including maths and English at Grade C or above (or equivalent) Driving licence is also essential