Charity  2023-02-03 15:08:10


£43474/annum Competitive


Are you well organised, confident with computers and great with people? Fairhive are looking for an Assistant Operations Business Manager – Voids to join our busy and friendly team!

Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. That’s why we are striving to provide 1,000 additional homes by 2025.

As an Assistant Operations Business Manager at Fairhive you can expect to be in a dynamic role and to be an integral member of our team, providing support to the wider team to ensure the smooth running of the business. 

About the Role

We are looking for an ambitious individual with strong interpersonal skills who is able to multi-task to provide direction and support to the Voids team.

Working with the Operations Manager – Repairs & Voids to deliver an efficient, cost effective and customer focused responsive and voids repairs service delivering top quartile performance within the sector.

On the Job you will:·

Lead a team of in house Operatives to deliver a cost effective and efficient void repairs and maintenance service

Manage the voids process to ensure we minimise void rent loss and provide good quality homes for new residents

Manage contractors to complete void works over and above the capacity of our in house team

Work closely with our Lettings team to ensure the end to end void process is managed efficiently

About You

We’re looking for someone who can take ownership of a variety of projects and who enjoys working with a diverse range of people. You will understand the importance of delivering an efficient and effective service to colleagues and customers.

For this role you will need:

An HNC or recognised qualification in Building Surveying or Property Maintenance

Proficient use of IT

An ability to manage and deliver projects to strict time and cost targets

Interpersonal skills to assemble, unite and motivate a team

The ability to plan and organise repairs and maintenance works to budget and time constraints

You will ideally have skills and attributes that include:

Line manager to amend the below as relevant for the job·

good communication skills both verbal and written·

 attention to detail·

strong planning and organisation skills with the ability to prioritise·

the ability to work as part of a multi-disciplined team,·

practical problem solving skills·

computer skills (MS Office)

If you’re conscientious, community minded and keen to learn more about working with us, we’d love to hear from you!

Benefits include·

28 days holiday plus Bank Holidays (pro rata for part time)

Discretionary performance related payment

Contributory pension scheme·

Flexible working·

Health Cash Plan·

Workplace Options Employee Assistance Programme·

Employee discount scheme 

E&D Commitment Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury Vale’s diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from BAME backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Employer.

Closing date: Sunday 19th February at 6pm
Interview date: TBC

All applications for this role will be reviewed on a continuous basis. As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date


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