Customer Services 2023-03-16 09:47:23
Permanent
£25000 – £27000/annum
Aylesbury, Buckinghamshire
Do you have exceptional customer service and administrative skills? Can you deal with multiple tasks at once? Do you have strong problem solving skills?
My client is looking for an Account Manager to take responsibility for the management of allocated client accounts and contracts.
Day to day duties will involve:
Responding to customer enquiries in a professional manner either by phone, e-mail or letter
Setting up/ renewing allocated contracts
Liaising with the Operations Manager and Service Supervisor to ensure Service Engineers are coordinated for supervised visits
Ensuring that all invoices are raised in a timely manner
Promptly investigate/ escalate any queries or complaints raised
Obtaining prices from approved suppliers
Attend client meetings where requiredThe successful candidate must have exceptional communication skills, be well organised and have strong attention to detail. Previous experience within an Account Management role is beneficial but not essential.
This position is Monday to Friday, 8:30am – 5pm (1 hour for lunch), based in their offices in Aston Clinton. Due to the location, you must be able to drive and have your own transport.
In return, my client offers a benefits package which includes, 25 days + bank holidays, free parking, and pension scheme. Plus a relaxed environment in which to work and learn!
If you would like to find out more information about this role, please contact Adecco Aylesbury or apply via this job site!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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