Administration 2023-12-13 15:54:15
Permanent
£24000 – £27000/annum
Aylesbury
Scheduling Coordinator – Aylesbury
Pertemps Aylesbury is currently recruiting for a Scheduling Coordinator for our client based in Aylesbury.
Hours: Monday – Thursday 8:30/9am – 4:30/5pm & Fri 9am-4pm
Salary: £24,000 – £27,000
Duties:
Dealing with all incoming enquiries via telephone or email
Ensuring the mailbox is actioned promptly with customers called back same day
Arranging and booking in works
Ensuring jobs are raised correctly and geographically situated in line with engineer's work
Checking work history, previous job notes and outstanding quotes to obtain a full understanding of the client's requirements
Ordering and distributing parts to engineers – following parts note process
Raising purchase orders and process Invoices
Re-scheduling incomplete repairs
Ensure Key Account portals are updated as required
Dealing with customer complaints and escalating when necessary
Requirements:
Previous scheduling/diary management experience
Strong problem-solving skills
Strong customer service
Company Benefits:
Perkbox staff benefits
Supported Gym membership (after a successful probation)
Cycle to work scheme
Pension scheme
25 days holiday
Staff rest room with free hot & cold refreshments & Biscuits
Spring, Summer, Autumn & Christmas parties
If you would be interested in this role, please apply or call Corinne at Pertemps