Customer Services 2024-02-08 13:28:48
Permanent
£22500 – £25000/annum
Aylesbury
A growing insurance claims organisation who continue to show impressive growth, now have a number of super opportunities for people to join them on their Claims team.
They are currently recruiting for one of their claims teams and have a several openings for enthusiastic, professional and reliable customer service professionals to join their growing organisation with full insurance/claims training provided
The Company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of Insurance qualifications.
Based on the Property Clams team you will be responsible for managing customer relations, taking inbound and outbound calls, handling Claims from notification through to work completion
This will involve liaising with a broad selection of insurers, building relationships with third parties such as Contractors, Surveyors and Legal Advisors, gathering customer details, recording information accurately on the company’s internal claim management system and providing customers with claim and repair updates
To be considered you will need to be local to Aylesbury, and have at least 6-12 months customer service based experience.
In return there is a competitive basic salary depending on experience, circa £(phone number removed), pension scheme, twice annual bonuses and support for Cert CII qualification (which once completed will result in a £1000 payrise).
Based in Aylesbury
40-hour week – contract will be 8am to 22.00pm Monday to Friday but they are open 8am to 6pm. Half an hour for lunch
20 days holiday plus bank holidays
Company Pension Scheme
Business Casual Dress
Company Pension
Sick Pay
Bonus
Payable every 6 months and is a point system which include attendance, compliments and obviously how the business succeeds. Average pay out twice a year is around £400/500
Qualifications
They pay for people to become CERT CII and once qualified they will give you an extra £1000 on your salary
MISC
3-month probation period
Pension Scheme
If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment