Customer Services 2022-11-24 10:15:38
Permanent, Temporary
£25000 – £30000/annum
Aylesbury, Buckinghamshire
Technical Account Manager | Aylesbury | Full Time | Temp to Perm | £25K – £30K Per Annum
Our client in Aylesbury is looking to recruit an individual on a temp to perm basis, as a Technical Account Manager, for an immediate start.
The candidates main duties would be:
* Being the initial contact for sales and technical enquiries for several key accounts.
* Understanding client requirements, suggesting solutions and services to answer client questions.
* Efficiently utilising an internal ERP system to quote and update customers on project progress
* Liaising with the client and internal design, manufacturing and management teams to ensure regular updates are provided to customers.
* Providing effective pre and post-sales support, with regular contact and ensuring key deliverables are adhered to.
Skills required
* Customer Service – Ability to form and maintain strong customer relationships, internally and externally.
* Self – motivated and team player
* Ability to communicate effectively with all, written, telephone and face to face meetings
* Confident in a customer meeting environment
* Be the link between the customer and the technical/workshop team.
* The ability to read and interpret engineering drawings is desirable, but training can be given to support this requirement if needed.
* Proactive approach to supporting the organic growth of the allocated customer portfolio.
* Follow the customers project from point of quote to completion – live feed updates.
* Maintain a running communication with the customers during a project to ensure the customer is aware of the progress of the job.
* Inbound quote requests via email and telephone only, no outbound sales campaigns
Hours: Monday – Friday 7:30AM – 16:30PM
SALARY: £25,000 – £30,000 Per Annum
Please respond to this job advert if you think you would be suitable or contact Liam Jones at Sky Personnel
APPLY HERE
https://www.cv-library.co.uk/job/218168496/Technical-Account-Manager?s=105094