Customer Services  2022-11-24 10:15:38

Permanent, Temporary

£25000 – £30000/annum

Aylesbury, Buckinghamshire

Technical Account Manager | Aylesbury | Full Time | Temp to Perm | £25K – £30K Per Annum

Our client in Aylesbury is looking to recruit an individual on a temp to perm basis, as a Technical Account Manager, for an immediate start.

The candidates main duties would be:

* Being the initial contact for sales and technical enquiries for several key accounts.

* Understanding client requirements, suggesting solutions and services to answer client questions.

* Efficiently utilising an internal ERP system to quote and update customers on project progress

* Liaising with the client and internal design, manufacturing and management teams to ensure regular updates are provided to customers.

* Providing effective pre and post-sales support, with regular contact and ensuring key deliverables are adhered to.

Skills required

* Customer Service – Ability to form and maintain strong customer relationships, internally and externally.

* Self – motivated and team player

* Ability to communicate effectively with all, written, telephone and face to face meetings

* Confident in a customer meeting environment

* Be the link between the customer and the technical/workshop team.

* The ability to read and interpret engineering drawings is desirable, but training can be given to support this requirement if needed.

* Proactive approach to supporting the organic growth of the allocated customer portfolio.

* Follow the customers project from point of quote to completion – live feed updates.

* Maintain a running communication with the customers during a project to ensure the customer is aware of the progress of the job.

* Inbound quote requests via email and telephone only, no outbound sales campaigns

Hours: Monday – Friday 7:30AM – 16:30PM

SALARY: £25,000 – £30,000 Per Annum

Please respond to this job advert if you think you would be suitable or contact Liam Jones at Sky Personnel


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