Manufacturing/Surveying 2023-11-14 14:45:36
Permanent
£42000 – £50000/annum Up to £50,000
Aylesbury
Project Manager – Manufacturing Company – Energy – Aylesbury, UK – £45,000 – 50,000
Department: Operations
Reporting to: Lead Project Manager
Key Stakeholders:
• Responsible to: Lead Project Manager
• Directly supervising: None
• Staff relations: Commercial, Finance, Engineering and Operations Teams
General Description:
• The expectation is that the project team takes full ownership of a project at the point of
commercial handover.
• Your main responsibilities will be to ensure allocated projects are executed safely, on time,
to budget and meet customer expectations.
• Strong customer relationship management based on trust and accuracy, as well as clear
communications with internal and external stakeholders are key to the success of this
position.
Duties:
• You will manage and deliver all projects to maximise value, on time delivery and client
satisfaction advocating safe working practices at all times.
• You will manage all customer change requests, including securing variation orders.
• You will be expected to manage these projects proactively, to mitigate all risks and ensure
profitability and customer expectations are met, as a minimum.
• You will work across the full value chain, from our clients to suppliers, to understand their
working methods and requirements. This will enable us to manage interactions such as
drawing approvals, witness testing, transportation, documentation, third party requirements
and importantly changes to timetables and technical specifications.
Specific Duties:
• Act as the point of contact between the client and the company, promoting a professional
approach at all times.
• Recognise, present and negotiate variations with the customer using internal specialists as
required. For example: Thermal Design Engineer, Mechanical Engineer etc.
• Develop a suitable contract programme and ensure that the contract activities are carried
out to meet the programme requirements, tracking the status of specific activities.
• Responsible for the customer contact post order and all liaison internally to ensure right first
time (RFT), on-time delivery (OTD) and costs are in line with project expectation.
• Be the voice of the Customer within STT. You will be expected to lead customer query post
order by involving internal stakeholders as required.
• Champion safe working practice and standards as a priority to successful project delivery
• Customer visits required as part of the Project Managers role. This will include, but not
be limited to, managing customer complaints, supporting sales activities, inspection of
special items from suppliers and face to face meetings with the customer.
• Lead the communication across all involved departments. Provide the bad as well as good
news, advise customers of delays and additional costs as required and appropriate following
co-ordination with the responsible salesperson and management.
• Where items do not correspond the Project Manager should lead resolution involving
relevant stakeholders and, if necessary, the customer to resolve any differences from both a
technical and commercial perspective.
• Check the costs once the above has been completed, ensuring all major items have been
included. Confirm the main materials, inspection and certification are in accordance with the
agreed scope of supply.
• Complete comprehensive contract reviews and report findings and recommendations.
Fulfilment of Specification:
• At handover, the Project Manager must ensure the Commercial Department have
completed all necessary data and that the programme is achievable.
• At every stage safety, Quality, OTD and costs are critical measures. These all need to be
managed effectively to ensure customer expectations are met.
• Establish the contract budgets and ensure costs remain within budget.
• Key dates from the programme are to be proactively monitored, with responsible
departments being chased to meet their commitments. The Project Manager must liaise
internally with departments within the business and externally with customers for
approvals and inspections if required with the focus being to meet all key milestone dates.
The Project Manager will proactively escalate significant risks to the STT Exec Team at the
earliest opportunity.
Requirements:
• Minimum of a HNC/HND in a relevant Engineering subject
• Experience in a previous Project Management role within a manufacturing environment
• Excellent communication skills in order to build strong relationships and engage with various
stakeholders including clients, suppliers and staff.
• High resilience and adaptability to deal constructively with conflicting priorities and
setbacks.
• Commercially focussed, with an eye for detail.
• Strong analytical skills to develop, analyse and provide commentary on project plans and
performance.
• High integrity.
• IT competence.
Resources:
• Computers, relevant software and associated equipment. Inspection equipment as available.
Training and development:
• The training and development needs of this position will be determined in consultation with the
Lead Project Manager.
Key results areas:
• Meeting OTD and project costs within the budget.
• Maintaining customer expectation, confidence and relationships