Customer Services 2022-10-25 16:25:24
Pertemps Recruitment on behalf of Buckinghamshire Council has an exciting opportunity for an Early Years Workforce Officer (Customer Service Advisor) to join the Education Workforce Team in their Aylesbury office (HP20 area). Working alongside the Team you will play an important role in providing a professional customer service experience to stakeholders and customers within the School's sector.
About the role
As an Early Years Workforce Officer you will have a number of responsibilities including, but not limited to the following:
answering customer queries
booking training venues
writing and uploading course descriptions
responding to customer queries from emails
accurately updating training course registers
liaising with national trainers and training companies
This is a temporary position for 3+ months, though there is potential for this to be extended further. The pay rate is £14.58 per hour, and you will be working full time, 37 hours per week. Buckinghamshire Council are currently working on a hybrid basis where you will work remotely for 3-4 days per week and in the office 1-2 days per week.
The Aylesbury office is conveniently situated in the town centre (HP20 area) with great transport links including a local train station and excellent road connections to the M25, M1, M4 and M40
We are looking for someone who takes pride in their work and can answer telephone calls professionally
You must have good English and numeracy skills
You will have good initiative, and can work on you own once the task is understood.
Experience in the education or early years sector is desirableAbout us and our Client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of each individual's talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person
Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are – Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:
a fair and inclusive culture
the chance to really make a difference to your local community and those around you
health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
ongoing support, and the opportunity to develop and progress in your career
opportunities to take part in fun activities such as fundraising and social eventsOther information
We are looking for someone to start as soon as possible.
Apply online now so we can review your application!
If you require further information on this role, use the below contact details. Please quote the following reference when getting in touch: (phone number removed)
Email: (url removed)
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We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible