Administration  2023-02-24 16:31:24




phone number removed) – Community Support Officer
Are you looking for the opportunity to develop a career in the Public Sector? We have several fantastic temporary positions available working with our client Buckinghamshire Council!

Job Title – Community Support Officer
Temporary – 3 month contract with potential to extend
Location – Aylesbury based
Work Schedule – Office based while training then potential to work remote a few days per week
Hours: Monday to Friday – 37 hours per week, 9:00am to 5:30pm
Pay Rate – £14.58 per hour

On behalf of Buckinghamshire Council, Pertemps Recruitment have an exciting opportunity for a Community Support Officer to join the Helping Hands team in their Walton Street offices. Working alongside the Community Support Manager, you will play an important role in providing support and advice to residents around Buckinghamshire – offering solutions to money troubles, providing access to food and fuel support and offering a listening ear to all members of the community that are facing hardship due to the current cost of living crisis.

About the role
The role of a Community Support Officer is mostly phone based where you will provide a listening ear to residents concerns, trying to find available solutions to address the issue and assisting with completing application forms for grants.

This is a temporary position for 3 months, though there is potential for this to be extended further. The pay rate is £14.58 per hour, and you will be working full time, 37 hours per week. Buckinghamshire Council are working on a hybrid basis where you will work remotely for 3-4 days per week and in the office 1-2 days per week.The Aylesbury office is conveniently situated in the town centre (HP20 area) with great transport links including a local train station and excellent road connections to the M25, M1, M4 and M40.

About you

We are looking for someone who is empathetic and can offer advice and support to our residents without judgment.
You must have really good listening skills, excellent written skills and the ability to accurately summarise.
You will need to be confident but sensitive in distressing situations as some calls may be difficult and residents may become upset, so we need someone who is able to handle these situations professionally but empathetically.
You will be motivated to make a positive difference for our residents and want to deliver total satisfaction where possible.
Due to the frequent liaison activities, excellent written and verbal communication skills are essential.
You will need to be highly accurate with attention to detail. You must be able to prioritise and work to deadlines.
You take responsibility for your work and are trusted to perform your job to the best of your ability.About us and our Client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of each individual's talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are – Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:
A fair and inclusive culture
The chance to really make a difference to your local community and those around you
Health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
Ongoing support, and the opportunity to develop and progress in your career
Opportunities to take part in fun activities such as fundraising and social eventsOther information
We are looking for someone able to start as soon as possible. Interviews will be held over Microsoft Teams or in person at the Walton Street offices in Aylesbury.

Apply online now so we can review your application!
If you require further information on this role, use the below contact details.
Please quote the following reference when getting in touch: (phone number removed)
Email: (url removed)
Phone: (phone number removed)

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible


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