Customer Services 2023-01-24 10:19:44
£20000 – £23000/annum
Are you looking for a position that can offer you growth and development? Can you work as part of a team? Do you have excellent customer service skills? Yes, then this could be for you.
Our client is a UK leading company that specialises in property claims and due to future growth plans, they are looking for recruit Claims Handlers.
Duties will include:
To act as the main point of contact for customers and clients
Ensuring service level agreements (SLA's) are adhered to
Check supplier estimates and invoices are equal with the cause and extent of damage reported by customers and insurers
Use recommended price tables, digital photos, questioning techniques and policy documents to determine the appropriateness of estimates
Updating jobs correctly on in house system
Handling low level complaints Previous experience of working within claims or CII qualification is not essential for this role but an advantage.
The ideal candidate will need have excellent communication skills, strong attention to detail, have a positive can-do attitude and be confident in speaking to people at all levels. In addition, you will need to be able to multi-task and manage your time effectively.
In return our client offers a benefits package which includes, 22 days annual leave + bank holidays, pension scheme, bonus scheme, plus awards throughout the year where you can win gift vouchers. You will also have the opportunity to progress within your career and gain your CII qualification, earning you an additional £1000 on top of your salary!
If you would like to find out more information about this exciting opportunity, please contact Adecco Aylesbury or apply via this job site.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website